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    F.A.Q.

    Shipping/Returns

    Our products are all shipped from our warehouse in Chicago, Illinois via UPS. We provide shipping options worldwide.

    For details of our shipping services by location, see here.

    You can read about our returns policy is here

    If you need to modify your order, please contact us within an hour of placing it. We'll do our best to help with your order, but if it has been shipped out already, it can not be modified.

    Product Information

    Prestige Botanicals stands by the statement that we create the finest artificial botanicals in the world. All our designs have been overseen and exalted by world renowned florist, Astar Young. Literally the only thing missing is the scent - and we are working on overcoming this final hurdle already.... 

    Prestige Botanicals are professionally handmade in China.

    Yes, our products are designed to last forever. Assuming they receive basic care, they will still be with you decades later.

    Our products all have varying composition, made from a possible combination of polyester, EVA, PVC, plastic and wire.

    Our flowers are not made from 'silk' nor in fact are any modern faux stems. The term 'silk flowers' is an antiquated term from the 19th Century - when faux flowers were first produced - from silk!

    We do not recommend you leave Prestige Botanicals outside for any length of time. Exposure to harsh sunlight and rain will cause the products to fade and deteriate at a significantly faster rate than if they were kept inside.

    Our flowers are built for durability and flexibility, and are delivered from the factory flat packed to save space. It is totally normal for them to appear a little compressed, or sometimes with the stalk folded up against itself. These can all very easily be pulled back into place, or into any other shape you so desire for the type of look that you want.