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    F.A.Q.

    Shipping/Returns

    Our products are all shipped from our warehouse in Chicago, Illinois via UPS. We provide shipping options worldwide.

    For details of our shipping services by location, see here.

    In the unlikely event that any products received are damaged, Prestige Botanicals will replace or refund them.

    Prestige Botanicals is not responsible for any change of customers decision after point of purchase.  

    We want everyone to experience Prestige Botanicals! The best way to order from us if you live outside the US is to create an account with:

    https://www.stackry.com/ 

    Your products will be delivered to a virtual US address and then forwarded on to you a greatly reduced shipping rate. 

    If you need to modify your order, please contact us within an hour of placing it. We'll do our best to help with your order, but if it has been shipped out already, it can not be modified.

    Product Information

    Prestige Botanicals are professionally handmade in China.

    Prestige Botanicals stands by the statement that we create the finest artificial botanicals in the world. All our designs have been overseen and exalted by world renowned florist, Astar Young. Literally the only thing missing is the scent - and we are working on overcoming this final hurdle already.... 

    Yes, our products are made from silk and wire and are designed to last forever. Assuming they receive basic care, they will still be with you decades later.

    Our flowers are built for durability and flexibility, and are delivered from the factory flat packed to save space. It is totally normal for them to appear a little compressed, or sometimes with the stalk folded up against itself. These can all very easily be pulled back into place, or into any other shape you so desire for the type of look that you want.