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    Shipping

    Our Products are all shipped from our warehouse in Chicago, Illinois via UPS.  

    USA customers

    Orders are processed within one business day.

    UPS ground is our standard shipping service with delivery within 2-5 business days, or up to 8 days for Hawaii,  Alaska and Puerto Rico.

    UPS Ground Shipping is free on all continental US Orders over $150. 

    For non-continental orders (HI, AK etc), Shipping is free on orders over $200.

    For customers who want expedited shipping, 2nd Day Air UPS is available for an additional charge. 

    Canadian customers

    Canadian customers will receive their orders via UPS ground in 6-10 business days. 

    There is often an import fee from the Canadian government, that we have no control over.

    Shipping is free on orders over $200

    International customers

    Orders will be shipped with UPS International, arrival time dependent on location.

    All non-US orders may be subject to local custom fees of which we have no control over. 

    Small possibility of (very small) Foreign exchange fee:

    We are a New Zealand owned company that uses Shopify for our website. In less than 5% of orders, a very small foreign exchange fee can be applied to transactions from Shopify (We have nothing to do with this). This affects only a very few banks/CC's - though we do not have insight into which ones they are.  


    What to expect at your door