Our Products are all shipped from our warehouse in Chicago, Illinois via UPS.
Orders are processed within one business day.
UPS ground is our standard shipping service with delivery within 2-5 business days, or up to 8 days for Hawaii, Alaska and Puerto Rico.
UPS Ground Shipping is free on all continental US Orders over $150.
For non-continental orders (HI, AK etc), Shipping is free on orders over $200.
Canadian customers will receive their orders via UPS ground in 6-10 business days.
Shipping is free on Canadian orders over $150
Orders will be shipped with UPS International, arrival time dependent on location. Costs will vary from country to country. Because our boxes are quite large - this cost may be significant, unless you are placing a large order.
All non-US orders may be subject to local custom fees of which we have no control over.
Small possibility of (very small) Foreign exchange fee:
We are a New Zealand owned company that uses Shopify for our website. In less than 5% of orders, a very small foreign exchange fee can be applied to transactions from Shopify (We have nothing to do with this). This affects only a very few banks/CC's - though we do not have insight into which ones they are.