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    Our Returns and Refund Policy

      • If any items arrive damaged or missing, we will refund or replace them.
      • If for any other reason you wish to make a return, You must notify us within 14 days of delivery - or else we will not accept them back. 
      • Refunds will be made to the original payment method.
      • All returned items must be in original condition with tags and wrappings (where applicable). Include a copy of the packing slip or order confirmation.If these criteria are not met we cannot refund you.
      • Original shipping charges will not be refunded.
      • Prestige Botanicals is not responsible for return shipping charges.

      Returns are to the following address:

      Prestige Botanicals

      255 Chestnut

      Manteno, IL 60950

      Attn: Returns Department, Order: XXXX *Your order number here*