Shipping/Returns

How are Prestige Botanicals shipped?

Our products are all shipped from our warehouse in Chicago, Illinois via UPS. We provide shipping options worldwide.

For details of our shipping services by location, see here.

What is your Returns Policy/How do I Make Returns?

You can read about our returns policy here.

Can I modify my order once it has been placed?

If you need to modify your order, please contact us within an hour of placing it. We'll do our best to help with your order, but if it has been shipped out already, it can not be modified.

We will have a much easier time adjusting your order if it has been placed on the Weekend.

Why choose Prestige Botanicals?

Prestige Botanicals stands out for its exceptionally realistic faux flowers crafted from premium materials. With lifelike appearance, long-lasting beauty, and low maintenance, our flowers offer a stunning and allergy-friendly decor solution. Enjoy year-round elegance, customization options, and sustainability in every arrangement. Choose Prestige Botanicals for a touch of nature that lasts.

Regarding Canadian or other international orders

International orders (outside the US) may be subject to a seperate customs fee at the border. This particularly seems to affect Canadian orders, but may apply elsewhere also. We take no responsibility for this charge - it is to be paid for by the customer.

Product Information

Do you sell wholesale pricing to businesses?

Yes! You can find our base wholesale rates here: prestigebotanicals.faire.com

We can also offer great discounts for even larger bulk purchases - email admin@prestigebotanicals.com for more details

Why Choose Prestige Botanicals

Prestige Botanicals stands by the statement that we create the finest artificial botanicals in the world. All our designs have been overseen and approved by world renowned florist, Astar Young.

Where are your products made?

Prestige Botanicals are professionally and ethically handmade in China.

Are your products environmentally friendly?

Yes, our products are designed to last forever. Assuming they receive basic care, they will still be with you decades later.

What are your products made from?

Our products all have varying composition, made from a possible combination of Polyester, EVA, PVC, plastic and wire. You can see the exact composition of a particular product in the specifications tab on its product page.

Our flowers are not made from 'silk' nor in fact are any modern faux stems. The term 'silk flowers' is an antiquated term from the 19th Century - when faux flowers were first produced - from silk!

Can your products be used outside?

We do not recommend you leave Prestige Botanicals outside for any length of time. Long term exposure to harsh sunlight and rain will cause the products to fade and deteriate at a significantly faster rate than if they were kept inside.

My products arrived somewhat flat/compressed. Is this normal?

Our flowers are built for durability and flexibility, and are delivered from the factory flat packed to save space. It is totally normal for them to appear a little compressed, or sometimes with the stalk folded up against itself. These can all very easily be pulled back into place, or into any other shape you so desire for the type of look that you want. You can watch a video here on how our products will arrive to you - and how you can easily decompress them into their natural shape.

How can we help you ?

Please fill out the form if you have any inquiries about our products, shipping, returns, or your order.